Senior Director, Customer Success

conga · Job · via Arbeitnow

Type
Job
Organization
conga
Location
Remote
Deadline
Rolling or not stated
Who can apply
On-site in Remote
Posted
2 October 2026
Skills mentioned
Salesforce

Apply — via Arbeitnow

About this Opportunity

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive.

Eligibility

  • + years of Enterprise B2B SaaS Customer Success experience owning accountability for large Enterprise & Strategic-level book of business with proven track record of customer retention and expansion.
  • Process & standards driven: Experience driving consistent CS methodology and execution across all CS leaders and individual contributors.
  • Data driven decision making.
  • You’re the type of person who is excited to dig into data and determine which processes are working.
  • Being able to explain why and how to improve for the future is key to collaborating cross-functionally throughout Conga.
  • Communication and interpersonal skills: Excellent verbal and written communication skills with VP and above stakeholders, with the ability to effectively articulate complex concepts and technical information

Documents you may need

  • Updated CV / Resume
  • Cover Letter (tailored to this role)

How to apply

  1. Click the "Apply — via Arbeitnow" button to go to the source page.
  2. Read the full description and confirm you meet the requirements.
  3. Prepare your CV and cover letter tailored to this role.
  4. Submit your application through the official portal.
  5. Follow up within 1–2 weeks if you do not hear back.

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