Customer Care & Claims Agent Netherlands (m/f/d)
- Type
- Job
- Organization
- Alteos
- Location
- Berlin
- Deadline
- Rolling or not stated
- Who can apply
- On-site in Berlin
- Posted
- 3 October 2026
- Skills mentioned
- HubSpot
About this Opportunity
These tasks are waiting for youYou're the first point of contact for our customers and partners in the Netherlands. You take calls and emails, log them properly, and like to sort things out right on the first contact.You take on new claims cases yourself and keep an eye on them proactively, so nothing slips through the cracks.Being reachable and hitting our service levels isn't down to luck for you, it's the result of how independently and responsibly you work.You make sure our customers and partners can always understand how and why we make our decisions.Our CRM (Hubspot) and our self-built c
Documents you may need
- Updated CV / Resume
- Cover Letter (tailored to this role)
How to apply
- Click the "Apply — via Arbeitnow" button to go to the source page.
- Read the full description and confirm you meet the requirements.
- Prepare your CV and cover letter tailored to this role.
- Submit your application through the official portal.
- Follow up within 1–2 weeks if you do not hear back.
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