Customer Experience Engineer I/II

Harness · Job · via Jobicy

Type
Job
Organization
Harness
Location
Canada, USA
Deadline
Rolling or not stated
Remote
Yes
Who can apply
People living in Canada or United States
Posted
10 October 2026
Skills mentioned
Kubernetes, Docker, AWS, Google Cloud, Azure, CI/CD, Linux, Python

Apply — via Jobicy

About this Opportunity

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more.

Eligibility

  • coursework, projects, or professionals to read source code and make small, guided changes.
  • Clear written and verbal communication comfortable driving a customer call and writing up findings for both engineers and managers.
  • A fast learner, comfortable getting hands-on in unfamiliar systems.
  • What You'll Grow Into This team gives you a runway most CXE II roles don't: Leading customer build engagements independently, as you build a track record beyond shadowing.
  • Contributing more deeply to internal AI/LLM tooling as the practice matures.
  • Exposure to observability tooling, Infrastructure-as-Code, AI agents/MCP, and secrets management.

Documents you may need

  • Updated CV / Resume
  • Cover Letter (tailored to this role)

How to apply

  1. Click the "Apply — via Jobicy" button to go to the source page.
  2. Read the full description and confirm you meet the requirements.
  3. Prepare your CV and cover letter tailored to this role.
  4. Submit your application through the official portal.
  5. Follow up within 1–2 weeks if you do not hear back.

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