Customer Success Manager, Small Group

Elation Health · Job · via Jobicy

Type
Job
Organization
Elation Health
Location
USA
Deadline
Rolling or not stated
Remote
Yes
Who can apply
People living in United States
Posted
18 October 2026
Skills mentioned
Salesforce, HubSpot

Apply — via Jobicy

About this Opportunity

Purpose: To engage, retain, and grow small to mid-tier healthcare practices using AI-driven, low-touch engagement strategies. Responsibilities: Scaled Engagement & Product Adoption Model: Execute and optimize growth, retention, and feature-adoption campaigns for small group accounts using multi-channel digital tools and personalized outreach.

Eligibility

  • + years of experience, in CS or customer-facing sales roles in healthcare SaaS or RCM platforms.
  • Interest in healthcare SaaS, digital health, or health operations.
  • Passionate about helping others to achieve their goals.
  • Strong communication (written + verbal).
  • Adaptability, coachability, and customer empathy.
  • Experience or interest in CRM tools (e.g., Salesforce, HubSpot), campaign platforms, or digital tools.

What you get

  • Salary: $80,000 - $105,000k/yr USD + variable comp Elation welcomes individuals from all backgrounds and walks of life.

Documents you may need

  • Updated CV / Resume
  • Cover Letter (tailored to this role)
  • Portfolio / Work Samples

How to apply

  1. Click the "Apply — via Jobicy" button to go to the source page.
  2. Read the full description and confirm you meet the requirements.
  3. Prepare your CV and cover letter tailored to this role.
  4. Submit your application through the official portal.
  5. Follow up within 1–2 weeks if you do not hear back.

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