Product Support Representative

Fieldguide · Job · via Jobicy

Type
Job
Organization
Fieldguide
Location
UK
Deadline
Rolling or not stated
Remote
Yes
Who can apply
People living in United Kingdom
Posted
18 October 2026

Apply — via Jobicy

About this Opportunity

About Us Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and financial audit. Put simply, we build software for the people who enable trust between businesses.

Eligibility

  • Guide customers through the features and functionalities of the Fieldguide platform.
  • Provide tips and best practices for optimal use, ensuring customers can leverage the software to its fullest potential.
  • Advocate for the customer: Be the link between the customer and Fieldguide’s Engineering, Product, Design team.
  • Be aware of and communicate customer needs internally to help shape the product roadmap.
  • Help the customer participate in deployment of beta features, facilitating a frequent feedback loop.
  • Bolster onboarding and retention: Assist in customer database setup and template creation to ensure a world-class client experience.

Documents you may need

  • Updated CV / Resume
  • Cover Letter (tailored to this role)

How to apply

  1. Click the "Apply — via Jobicy" button to go to the source page.
  2. Read the full description and confirm you meet the requirements.
  3. Prepare your CV and cover letter tailored to this role.
  4. Submit your application through the official portal.
  5. Follow up within 1–2 weeks if you do not hear back.

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